Would someone talk about the OwnerId, OwningTeam, and OwningUser of the incident table? OwnerId writeable attribute OwningTeam read-only attribute OwningUser read-only attribute Q1: How, what does dynamics do OOTB, to set the ownerid when an incident is created? Q2: What part do the OwnerId, OwningTeam, and OwningUser play when it comes to what permissions govern accress to the incident record? Q3: In a background process there is a check box for trigger “Record is assigned”. Which field does this trigger use? sorry to be all over the place.. Thanks, DJ .