President Donald Trump announced the immediate shutdown of the CBP One app, a mobile application introduced under the Biden administration to facilitate legal entry for migrants at the U.S.-Mexico border. The decision effectively canceled all pending appointments made by migrants, disrupting legal pathways for asylum-seekers and signaling a return to stricter immigration policies.
What is CBP One?
CBP One, developed by U.S. Customs and Border Protection (CBP), is a mobile application launched in January 2023 to streamline the immigration process. It allowed migrants to:
- Schedule Appointments: Secure specific times to present at ports of entry.
- Check Border Wait Times: Access real-time updates to plan crossings.
- Apply for I-94 Entry: Expedite border processing by pre-submitting travel information.
- Request Inspections: Arrange inspections for agricultural or biological items.
By December 2024, over 936,500 individuals had scheduled appointments through CBP One.
Why Was CBP One Shut Down?
Shortly after being sworn in as the 47th president of the United States, Trump directed his administration to shut down the CBP One app. A notice on the CBP website stated:

“Effective January 20, 2025, the functionalities of CBP One™ that previously allowed undocumented aliens to submit advance information and schedule appointments at eight southwest border ports of entry are no longer available, and existing appointments have been canceled.”
The move aligns with Trump’s campaign promises to undo Biden-era immigration policies and reinstate stricter measures, such as the “Remain in Mexico” program, which forces asylum-seekers to await their U.S. court hearings on the Mexican side of the border.
Impact on Migrants
The cancellation of CBP One appointments left thousands of migrants stranded, many of whom had waited months or even years for their turn.
Similar stories emerged across the border, with groups of migrants, including families, expressing frustration and disappointment. Many fear the shutdown will increase chaos at border crossings and force migrants into unsafe, irregular routes.
In addition to the emotional toll on individuals, the policy change may lead to increased chaos at the border as migrants are left without a clear process to follow.
However, critics pointed to technical glitches that have been exploited before by migrants to illegally come in to the U.S., long wait times, and the limited number of daily appointments—capped at around 1,500—as significant shortcomings. While some praised its efficiency, others, including President Trump, argued the app contributed to what they saw as overly lenient immigration policies.
Trump’s Hardline Immigration Agenda
The shutdown of CBP One is part of a broader immigration overhaul by the Trump administration. Alongside the app’s termination, Trump has pledged to:
- Reinstate “Remain in Mexico”: Reviving the policy that forces asylum-seekers to stay in Mexico while their cases are processed.
- Declare a National Emergency: Trump plans to address what he describes as a border crisis.
- Resume Border Wall Construction: Continuing efforts to build a physical barrier along the U.S.-Mexico border.
These measures aim to reduce migration through deterrence, marking a stark departure from Biden-era policies of organized and humane processing.
Future U.S. Immigration Policy
The shutdown of the CBP One app leaves significant questions about the future of U.S. immigration policy. By removing a structured system for legal entry, border authorities could face increased pressure, and migrants may resort to unauthorized crossings.
Advocacy groups and immigration experts warn of potential humanitarian crises, as thousands of stranded migrants face uncertainty and increased risks at the border. Legal challenges to Trump’s policies are also expected to unfold in the coming months.
The Trump administration’s decision to shut down the CBP One app has disrupted the legal migration process, leaving thousands of migrants in limbo. As stricter immigration policies take hold, debates over border security, humanitarian responsibility, and effective migration management are likely to intensify.